Toronto, Ontario – April 2016 – Promys, a leader in enterprise PSA business software for technology solution providers, announced that it has been awarded a contract by White River Services & Solutions, a rapidly growing IT support and solution provider headquartered in Batesville Arkansas. White River provides a range of technology solutions including pre-project planning, sales, engineering, leasing, installation, equipment de-installation and disposal and E-RATE fulfilment in areas including networking, wireless and VOIP, software, imaging, provisioning, remote network management, DR Planning and cloud. The Promys Enterprise PSA business software was selected in order to help White River improve services resource management and project cost vs. budget tracking in order to ensure White River continues to grow profitably.
“White River offers our clients a partner in which they trust while providing the best manufacturers in the industry with a local presence they can rely on. Our first loyalty is to our customers who we regard as friends and partners. When we started looking at PSA business software solutions, we obviously wanted a PSA solution that was easy to use, comprehensive and “as a Service” based, but we also wanted to do business with a PSA vendor who treated us with the same high level of service and respect that we treat our customers with”, said Tracy McMahan, CEO of White River. “Promys is clearly a state of the art PSA business software solution, but equally important to our team was the tremendous level of support they provided our team with throughout the selection, implementation and training process.”
John Breakey, founder and former CEO of Unis Lumin, a Cisco gold Partner and current CEO of Promys adds, “We re-wrote Promys PSA from scratch over the last 3 years because knew putting “lipstick on the pig” wasn’t going to allow us to take our customers to the next level. As part of that process, we also re-imagined our implementation and training methodology to ensure that Promys customers transition to the new version quickly and easily, so that they can focus their attention on growing their business.”
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Promys is currently used by some of the largest technology Solution providers in North America, the UK and Australia. PROMYS was originally developed for a Cisco Gold/Master partner in 1998 to address the fundamental problem that IT solution providers face – how to tie professional services together with complex equipment solution delivery and multi-layered post sales support.
Since then Promys has quickly added technology solution providers and systems integrators in IT, managed services, A/V and Physical Security, including two of the largest and most recognized technology solution providers in the world.
For further information on Promys, please visit www.promys.com or call 1-866-728-2345.
About White River Services and Solutions
The relationships we maintain with large manufacturers allow us to provide our partners with the best technologies and services available. Our size allows us to remain transparent while maintaining personal, consistent, and agile service. WRS partners are not numbers, they are not “part of a pipeline”, they are friends with jobs to do and families to go home to. The Faith we follow dictates that we serve others and we choose to fulfil that mandate in part through WRS.
For more information, please visit www.whiteriverservices.com, or call 870-251-9100