Service Contracts for Growing Businesses
Unsure if your service/managed services contracts are actually profitable?
You’re no longer just doing break-fix work. Customers are buying into long term service/managed services contracts and you’re building your recurring revenue stream. As the contract money comes in and services hours go out, do you know if your contracts are actually profitable or not?
Promys Enterprise PSA Contracts supports service/managed services, manufacturer 3rd party, warranty and pre-paid block hours contracts. Promys tracks specific products under contract, as well as blanket contracts and provides advance notice of expiring contracts.
Promys Contracts make your team more effective by:
- Supporting multiple contract types per customer
- Allowing you to track specific products under contract and automatically update the customer product list as things change (additions, returns, exchanges, replacements, etc.)
- Providing dashboard notifications of expiring contracts based on user-defined notification dates
Your help desk techs need easy access to contract information, too.
Promys Contracts not only helps you manage contracts and renewals better, it allows help desk techs to see all customer assets under service contract/warranty or any blanket agreements, right in the ticket, so they can tell clients immediately if service work is covered or billable.