Oakville – November 2011 – PROMYS, a leader in professional service automation software (PSA software) for IT Solution providers, announced that it has been awarded a contract by TELECON Inc., a rapidly expanding telecommunications solution provider. PROMYS’s business automation software was selected in order to provide the business software infrastructure required to support TELECON’s structured cable division’s growth plans, automating service management, resource and revenue forecasting, project delivery and post sales support.
“We’ve been in the telecommunications industry for a long time and our customers love us, but we were finding it harder and harder to stay on top of things like vendor pricing, forecasting, project delivery details and post-sales support with our existing disconnected systems” says Andre Campagna, GM of TELECON’s structured cable division. “PROMYS was the only business automation software that would handle the complexity of our business, with one easy to use integrated system.”
“As GM, what I like most about the PROMYS professional services automation software is the real-time visibility into project profitability, forecasting and utilization, but my team really benefits from the seamless handoffs between the opportunity, quotes, sales orders, projects and help desk. That kind of efficiency eliminates the data entry/re-entry challenges we had before PROMYS and gives our employees access to information that will empower them to make better decisions for the company.”
John Breakey, CEO of PROMYS agrees, “The most profitable technology solution providers realize that not only do disconnected systems make their business less efficient, it also impacts how accurate and current the information is that they’re making their decisions based on. The most profitable companies are running their businesses based on what’s currently happening and forecasted to happen, not based on what happened weeks or months ago. PROMYS’ PSA software provides that real-time visibility and that provides PROMYS customers with a competitive advantage.”
The PROMYS business automation software was originally developed in 1998 to address the fundamental problem that IT solution providers face; how to tie professional services together with complex equipment solution delivery and multi-layered post sales support.
In 2003, PROMYS was spun off as its own corporate entity. PROMYS quickly added customers in the IT solution provider, systems integrator and managed services marketplace, including one of the largest and most recognized technology solution providers in the world.
For further information on PROMYS, please visit promys.com or call 1-866-728-2345.
For over 40 years, TELECON Inc. has been a Canadian leader within the telecommunication industry. Continually thriving on excellence, evolving and embracing technology changes, TELECON has adapted quickly to the constant evolution of the market while striving to be the best in its class.
For further information on TELECON Inc., please visit www.telecon.ca, or call (800-465-0349).