Having trouble coordinating Service Delivery with Equipment & Software delivery?
Business is booming, customers are ordering a more wide-ranging group of products & services every day. You’ve got multiple orders coming in and customers are depending on you to coordinate delivery of hardware, software and services when they need them, but you’re trying to manage cash flow and deliver solutions on time & on budget and manage your bottom line all at the same time.
Promys PSA Order Fulfillment provides great visibility of product delivery status for service delivery planning purposes and tracks customer assets, allocated, non-allocated, maintenance and rental inventory and updates any changes in real-time.
Promys Order Fulfillment makes your team more effective by:
- Providing the Service Delivery team with great visibility into equipment, software and product delivery status
- Tracking asset serial numbers, IP address, install site, warranty, service contract numbers and service contract expiry dates
- Automates communication between Service Delivery and Order Fulfillment teams on what’s ready to bill
- Tracking customer assets, allocated, maintenance, rental and stock inventory
- Managing all inventory types in multiple warehouse locations
None of our customers want to be distributors, but they still have to manage project specific items and customer asset inventory.
Promys Customer Asset Tracking & Inventory gives you complete access to all project-specific inventory, customer assets, maintenance, rental and stock inventory.