Telecom & Unified Communications

Shrinking profit margins. Increased competition. Clients want more, for less. Sound familiar? Now You Have a Solution – PROMYS – Professional Services Automation for Telecom & Unified Communications Solution Providers 

Our Unique Issues:

  • Import manufacturer/supplier quotes without having to re-key information
  • Make it simple, fast & easy for my sales and technical people to use the system
  • Track prepaid billing and deposits against projects
  • Manage truck inventory and returns 
  • Manage taxes for real & tangible property materials (racks, cabling, patch cables)
  • Accurately forecast margin, revenue and resource capacity
  • Add sub contractors to work assignments & resource tracking

Day to Day Issues:

  • PMs struggle with progress billing & coordinating information from multiple different systems
  • Customer & project information into too many systems
  • Leverage quote & project templates for large, complex orders
  • See job costs/profitability against quote during and after a project ends
  • Predict 3 month labor forecast & detailed resource utilization analysis
  • Fast, simple rescheduling of people & work assignments

PROMYS will reduce cost, increase profit and deliver results

Your entire company can work from the same data and get real time client information, anywhere, anytime from a desktop or mobile. PROMYS is a complete web-based Workflow Management solution including:

  • CRM with Marketing & Quote Modules
  • Order Processing (Sales Order, PO, Shipping, Invoice)
  • Work Order & Service Ticketing (SLAs, Service Zone & Skill-Type filters)
  • Resource Scheduling, Project Task Mgnt, Gantt Charts, Expense Tracking
  • Desktop, Web Portal & Mobile interface
  • Integrations to Accounting, Calendar, Email, Timesheet, Web Forms & Document files
  • KPI Snapshot Reporting

PROMYS is ready to improve your business with fast, turnkey deployment. The system is easy to learn and maintain using) your current staff, and requires almost no hardware or software capital investment.

 

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