Secrets of Utilization - 3 Choices For Managed Service Providers (MSP) and Systems Integrators (SI), a large portion of their profit comes from services revenue. A major factor affecting profit is Labor Utilization optimization. This article points out the choices...
As an MSP or an Integrator who is adding MSP services, there are a few paths that can dramatically impact gross margins, profitability and the valuation of the business at time of acquisition. Build Your Own Cloud Services or be a Cloud Services Reseller? If you’re...
Is your labor utilization below 70%? Are projects less profitable then what was quoted? Do monthly gross margins swing dramatically and unpredictably. The first business we started was an IT consulting company. Our only product was our labor services. We learned...
Service-based business’ steal a great idea from product manufacturers. Product manufacturers innovate their product(s) every year. How do they benefit and how could you benefit? As CEO of a top tier technology integrator, I waited for our vendor partners to come out...
Whether it’s an old car that keeps breaking down, or a house that’s too small for your family, or business software that you’ve outgrown, you know it’s no longer a good fit, but you’re hesitant to make the change. Usually it’s the “hassle” and temporary disruption of...
I was recently speaking with a sales person at a prospective customer and he said “I L-O-V-E doing my quotes in Word & Excel. It’s fast, it’s easy, I can cut and paste, change the pricing, format it the way I like, copy previous quotes and get it out the door to...
