Telecom & Unified Communications

Shrinking profit margins. Increased competition. Clients want more, for less. Sound familiar? Now You Have a Solution – PROMYS – Professional Services Automation for Telecom & Unified Communications Solution Providers

Our Unique Issues:

Import manufacturer/supplier quotes without having to re-key information
Make it simple, fast & easy for my sales and technical people to use the system
Track prepaid billing and deposits against projects
Manage truck inventory and returns
Manage taxes for real & tangible property materials (racks, cabling, patch cables)
Accurately forecast margin, revenue and resource capacity
Add sub contractors to work assignments & resource tracking

Day to Day Issues:

PMs struggle with progress billing & coordinating information from multiple different systems
Customer & project information into too many systems
Leverage quote & project templates for large, complex orders
See job costs/profitability against quote during and after a project ends
Predict 3 month labor forecast & detailed resource utilization analysis
Fast, simple rescheduling of people & work assignments

PROMYS will reduce cost, increase profit and deliver results

Your entire company can work from the same data and get real time client information, anywhere, anytime from a desktop or mobile. PROMYS is a complete web-based Workflow Management solution including:

CRM with Marketing & Quote Modules
Order Processing (Sales Order, PO, Shipping, Invoice)
Work Order & Service Ticketing (SLAs, Service Zone & Skill-Type filters)
Resource Scheduling, Project Task Mgnt, Gantt Charts, Expense Tracking
Desktop, Web Portal & Mobile interface
Integrations to Accounting, Calendar, Email, Timesheet, Web Forms & Document files
KPI Snapshot Reporting

PROMYS is ready to improve your business with fast, turnkey deployment. The system is easy to learn and maintain using) your current staff, and requires almost no hardware or software capital investment.