One of the best reviewed CRM, Help Desk, Project Management PSA software solutions for IT/MSP, Physical Security & Audio Visual Technology Solution Providers.
Promys CRM, Help Desk, Project Management PSA software was originally developed for a Cisco Gold/Master partner that offered professional services, technology solutions and managed services. That company eventually grew from 2 employees to 150+ employees before being acquired by Softchoice in 2011.
Promys was spun off as an independent software company in 2003 and quickly acquired customers in the IT & managed services, A/V and Physical Security industries while becoming one of the most highly reviewed CRM, Help Desk, PSA business software solutions for IT/MSP, Physical Security & Audio Visual Technology Solution Providers.
“I ran a national Cisco IT/MSP Technology solution provider for 20 years. We grew into an amazing full services integrator with over one hundred and fifty employees before selling the company to Softchoice in 2011. Promys PSA software was created as a single solution that could support the growth and complexity of a multi-office, IT full service business. We achieved the status of a highly respected integrator by developing industry best practices. Those industry best practices are inbedded in Promys for customers to take advantage.
John Breakey, CEO of Promys, previously CEO of Unis Lumin, a Cisco Master Gold & Microsoft Partner
The Promys philosophy is based on three core principles :
Principle #1): Be respectful of our customers & prospects
Promys strives for respectful and candid conversations with our prospective customers to genuinely determine if there’s real value in partnering or not. No hard sell, no b.s.. Just a software vendor and a potential customer trying to mutually arrive at an honest “fit/no fit” answer.
Principle #2): Deliver outstanding value
Like many of our customers, Promys is not the biggest company in our industry. So we focus on providing the maximum value to our customers. We provide fixed fee “best practice” implementations so you never run out of hours/help. Promys isn’t satisfied until our customers have achieved the business outcomes that caused them to go looking for PSA business software to begin with.
Principle #3): Customers want solutions, not just PSA business software
Promys takes the time to learn our customers business problems and objectives, make best practice suggestions and then we focus our demonstrations and implementations on addressing those key business issues, NOT on doing generic software demo’s or training and leaving it up to the customer to figure out how that applies to their business.