by Promys | May 6, 2021
Why do customers perceive some sales people as trusted advisors and others as just the reps they get quotes from? Most sales people want to become their customers’ trusted advisors, but there’s more to becoming a trusted advisor than just having a helpful...
by Promys | Mar 29, 2021
Top Level Executive Summary Toronto, Ontario – Mar 29th, 2019 – Promys, a leader in integrated CRM/PSA/MSP/Help Desk business software for technology solution providers, announced the newest release of its KPI Executive Reporting module. With its underlying...
by Promys | Mar 8, 2021
The second most popular blog I’ve ever written was called “How to Maximize Labor Utilization”. Despite being posted in October 2012, it’s still one of our most read blogs and included a link to the Labor Utilization Guide. The premise of the blog was how to end the...
by Promys | Mar 5, 2021
Billable Labor utilization rates are critical in maximizing IT/MSP, Physical Security, and Audio Visual Solution provider profitability. A Technology Solution provider’s average utilization rate fall into 3 categories: 65% is a break-even rate, 70%-75% means...
by Promys | Jan 22, 2021
Maximizing billable utilization is one of the primary goals of most Services organizations. And most project managers know that managing the cost against budget performance of their projects and minimizing non-billable change orders is what makes or breaks a career...
