Each year, the team at Promys speaks with thousands of professional service delivery folks who are all interested in the age-old question: “What strategies can we employ to raise billable utilization?” It’s one of the most important questions facing...
When you have a flat tire, it’s either a slow leak or a blow-out. Just knowing you have leaks in your billable utilization is only half the battle; if it’s not a gaping hole you can see, you need to identify the slow leaks before they become a gaping hole in your...
Achieve improved labor utilization by fixing labor utilization leaks Two thirds of professional services businesses target 80% billable labor utilization but less than 25% actually achieve that target. On the surface, it sounds simple; maximizing billable utilization...
John Breakey is President and CEO of Unis Lumin, a Cisco Gold Partner and President of Promys, professional services automation software for technology integrators developed by a technology integrator. You would have to go a long way to...
IT Service Industry Labor Utilization Rates Critical to Profitability Labor utilization rates are critical in maximizing IT Solution provider profitability. IT Solution provider industry average labor utilization rates and their profitability results are: 65% is a...
Secrets of Utilization - 3 Choices For Managed Service Providers (MSP) and Systems Integrators (SI), a large portion of their profit comes from services revenue. A major factor affecting profit is Labor Utilization optimization. This article points out the choices...
