4 Ways Excel & Word based Quotes Hurt Productivity and Profitability
I was recently speaking with a sales person at a prospective customer and he said “I L-O-V-E doing my quotes in Word & Excel. It’s fast, it’s easy, I can cut and paste, change the pricing, format it the way I like, copy previous quotes and get it out the door to...
How does your Company compare to Industry Average Billable Labor Utilization Targets?
Billable Labor Utilization percentages determine the overall profitability of many technology solution providers. Whether you’re an IT/MSP, Physical Security, or Audio Visual solution provider, it’s critical that you understand what your % billable utilization...
5 Ways Disconnected Business Software is Hurting your Company
Recently the CEO of a mid-sized Technology Solution provider told me that “each of our departments has their own unique business software; Sales has their own CRM, Support has Help Desk software, Time & Billing and Procurement are done in our Accounting...
3 Categories of the ‘best’ PSA Business Software for Technology Solution Providers
I was recently speaking with the CEO of a mid-size technology solution provider and he asked me, “I know you have a bias, but you’ve been in the software industry for 10+ years, who would you say has the absolute ‘best’ PSA business software...
