As an MSP or an Integrator who is adding MSP services, there are a few paths that can dramatically impact gross margins, profitability and the valuation of the business at time of acquisition. Build Your Own Cloud Services or be a Cloud Services Reseller? If you’re...
IT Service Industry Labor Utilization Rates Critical to Profitability John Breakey is former President and CEO of Unis Lumin, a Cisco Gold Partner and President of Promys, professional services automation software for technology integrators developed by...
Each year, the team at Promys speaks with thousands of professional service delivery folks who are all interested in the age old question: “What strategies can we employ to raise billable utilization?” It’s one of the most important questions facing...
We all know the adage, “If you are standing still you are falling behind.” McKinsey’s Innovation and Commercialization Survey Results show that more than 70% of corporate leaders identify innovation as the top 3 business priority, but only 22% set innovation...
I was recently speaking with a sales person at a prospective customer and he said “I L-O-V-E doing my quotes in Word & Excel. It’s fast, it’s easy, I can cut and paste, change the pricing, format it the way I like, copy previous quotes and get it out the door to...
According to a recent CompTIA survey of 400 U.S. IT firms, 53% said they have more streams of data to manage and analyze and 50% have expanded into new lines of business or business models. On top of that, the survey respondents indicated that the customer engagement...
