According to a recent CompTIA survey of 400 U.S. IT firms, 53% said they have more streams of data to manage and analyze and 50% have expanded into new lines of business or business models. On top of that, the survey respondents indicated that the customer engagement...
The Promys webinar on Phase & Milestone billing & Revenue Recognition for Equipment & Services is scheduled for Tuesday September 18th at 10:00 am and Thursday September 20th at 1:00 p.m. Please click here to register. Promys Phase & Milestone...
Service-based business’ steal a great idea from product manufacturers. Product manufacturers innovate their product(s) every year. How do they benefit and how could you benefit? As CEO of a top tier technology integrator, I waited for our vendor partners to come out...
I was recently speaking with the CEO of a mid-size technology solution provider and he asked me, “I know you have a bias, but you’ve been in the software industry for 10+ years, who would you say has the absolute ‘best’ PSA business software...
Achieving and maintaining a high billable utilization rate is the holy grail of most IT/MSP, Physical Security and Audio Visual systems integrators and technology solution providers. And it should be – since most technology solution providers don’t have...
I’ve spoken hundreds technology solution provider executives in past few years and they’ve all described their company’s growth experience as exhilarating, exhausting, occasionally terrifying, but mostly unbelievably rewarding. One experience they all shared, was that...
