by Promys | Apr 2, 2020
Customer expectations have drastically changed. Outstanding customer support has become the rule, not the exception. There are far too many alternatives and very few services or solutions so specialized, that a few quick Google searches by our customers won’t turn up...
by Promys | Feb 13, 2020
New business automation software challenge: driving user adoption One of the biggest challenges in implementing new business automation software is driving user adoption. The right software can provide CEOs with the visibility into mid-project profitability, revenue...
by Promys | Jan 14, 2020
Recently the CEO of a mid-sized Technology Solution provider told me that “each of our departments has their own unique business software; Sales has their own CRM, Support has Help Desk software, Time & Billing and Procurement are done in our Accounting...
by Promys | Jan 3, 2020
I was recently speaking with the CEO of a mid-size technology solution provider and he asked me, “I know you have a bias, but you’ve been in the software industry for 10+ years, who would you say has the absolute ‘best’ PSA business software...
by Promys | Oct 26, 2019
Many project managers are intimidated by the thought of using a work breakdown schedule (WBS or work breakdown structure) for their projects, although few would dispute that they should be using them. That’s because they think using a work breakdown schedule is...
