by Promys | Aug 31, 2020
PSA/HelpDesk Softare - Is it a Cost or Investment As a service-based technology integrator, how do you select the best solution to replace your current PSA software? The PSA market has many choices and price ranges so how do you get it right?” You’re not alone in...
by Promys | Aug 23, 2020
I saw an interesting demo the other day. An employee walks into a board room and their phone automatically lights up with several pieces of indexed micro-learning content. Some content is about the projector, the video conferencing equipment and the telephone system....
by Promys | Aug 20, 2020
As an IT solution provider grows, their business tends to become more complex. With multiple locations and multiple lines of business, their projects tend to become larger and more resources are required on projects for longer periods of time. Continued growth may...
by Promys | Jul 28, 2020
John Breakey CEO of GeNUIT and developer of Promys, professional services automation software for technology integrators developed by a technology integrator. As CEO my three biggest fears are: not knowing with some certainty what the next 3 months performance...
by Promys | Jun 5, 2020
About a year ago, one of my favorite media sites, “MSPMentor”, posted an article featuring highlights of a blog I wrote discussing why bundling PSA (professional services automation) and RMM (remote monitoring and management) software was a good deal for...