PSA / RMM Bundling – The Hype vs. one customers Real-World Experience
About a year ago, one of my favorite media sites, “MSPMentor”, posted an article featuring highlights of a blog I wrote discussing why bundling PSA (professional services automation) and RMM (remote monitoring and management) software was a good deal for...
How Growing Your Company Can Feel Like Flying A Jumbo Jet – From The Back Seat
As a small business starting out, you likely got advice from a number of trusted friends and advisors. One of them probably directed you to QuickBooks for accounting software, another suggested Salesforce.com for Customer Relationship Management, still another...
3 reasons why ‘bundled’ PSA/RMM solutions benefit Vendors not Customers
According to the various IT/MSP media pundits, it’s pretty common to read that stand alone PSA’s and RMM’s are ‘dead’ and that bundled PSA/RMM solutions are the future. Connectwise went down the “bundled” path with Labtech...Why purchase new business automation software when people are not using the software we already have?
New business automation software challenge: driving user adoption One of the biggest challenges in implementing new business automation software is driving user adoption. The right software can provide CEOs with the visibility into mid-project profitability, revenue...
