Whether it’s an old car that keeps breaking down, a house that’s too small for our family, or business software we’ve outgrown, rationally we know it’s no longer a good fit, yet we’re hesitant to make the change, even though we know...
One of our IT Solution provider customers is rolling out a Managed Services line of business. I was speaking with the manager who had been tasked with ensuring the profitability of their new managed services line of business. The most interesting part of the...
We all know the adage, “If you are standing still you are falling behind.” McKinsey’s Innovation and Commercialization Survey Results show that more than 70% of corporate leaders identify innovation as the top 3 business priority, but only 22% set innovation...
Being an executive, you have probably experienced the Ambush. The context may vary but the scenario is always the same. An employee walks into your office to give you bad news for which you had no previous warning. A large bid gets booked at half the forecasted size...
When you have a flat tire, it’s either a slow leak or a blow-out. Just knowing you have leaks in your billable utilization is only half the battle; if it’s not a gaping hole you can see, you need to identify the slow leaks before they become a gaping hole in your...
