How to Track Managed Services Contract Profitability

How to Track Managed Services Contract Profitability

One of our IT Solution provider customers is rolling out a Managed Services line of business. I was speaking with the manager who had been tasked with ensuring the profitability of their new managed services line of business. The most interesting part of the...
Business Innovation: Lead or Follow?

Business Innovation: Lead or Follow?

We all know the adage, “If you are standing still you are falling behind.” McKinsey’s Innovation and Commercialization Survey Results show that more than 70% of corporate leaders identify innovation as the top 3 business priority, but only 22% set innovation...
Avoiding Executive Ambush

Avoiding Executive Ambush

Being an executive, you have probably experienced the Ambush. The context may vary but the scenario is always the same. An employee walks into your office to give you bad news for which you had no previous warning. A large bid gets booked at half the forecasted size...
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