Toronto, Ontario – Nov 2016 – Promys, a leader in enterprise PSA business software for technology solution providers, announced that it has been awarded a contract by RadioWorks Communications Inc, a Wireless Communications solution and support provider headquartered in Victoria BC. RadioWorks specializes in Motorola products and services, two-way radios and accessories, fleet vehicle equipment including GPS tracking devices and computer mounts and public safety equipment such as tsunami warning systems. RadioWorks provides technical and installation services and specializes in the design and outfitting of fleet vehicles for police, fire and government organizations. RadioWorks also owns and operates its own communications network with simulcast wireless coverage, including two-way radio and paging service. The Promys Enterprise PSA business software was selected in order to help RadioWorks consolidate CRM, Quoting, Project Management, Help Desk, Service Contracts, Inventory and Customer portal into one enterprise PSA business software platform.
“RadioWorks has been a Motorola sales and services shop since 1992 and we’ve grown into one of the largest two-way radio dealerships in British Columbia. Our legacy business software served us well, but to continue to grow we needed better dynamic real-time views into sales opportunities and revenue forecasts, billable staff time and project profitability. We were also spending a lot of time manually coordinating resource schedules and order fulfillment information via e-mail and shared calendars. The Promys PSA software allowed us to address all of those issues in one software solution and set a strong foundation for our continued growth,” said Stefan Hudson, General Manager RadioWorks Communications Inc.
“I was really impressed with how the Promys and QuickBooks integration will reduce the work required to keep our financial information up to date. Promys will help us to produce more timely information, with less effort, upon which to make better business decisions,” continued Karen Hudson, Controller at RadioWorks.
John Breakey, founder and former CEO of Unis Lumin, a Cisco gold Partner and current CEO of Promys adds, “We re-wrote Promys PSA from scratch over the last 2.5 years because knew putting “lipstick on the pig” wasn’t going to allow us to take our customers to the next level. As part of that process, we also re-imagined our implementation and training methodology to ensure that Promys customers transition to the new version quickly and easily, so that they can focus their attention on growing their business, not on implementing their new PSA software.
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Promys is currently used by some of the largest technology solution providers in North America, the UK and Australia. PROMYS was originally developed for a Cisco Gold/Master partner in 1998 to address the fundamental problem that IT solution providers face – how to tie professional services together with complex equipment solution delivery and multi-layered post sales support.
Since then Promys has quickly added technology solution providers and systems integrators in IT, managed services, A/V and Physical Security, including two of the largest and most recognized technology solution providers in the world.
For further information on Promys, please visit www.promys.com or call 1-866-728-2345.
About Radioworks Communications Inc.
Radioworks began operations in 1989 as a Motorola Radius dealer with a staff of 2 occupying a small sales office and a single service bay. In 1992 the company purchased the Motorola sales and service shop in Victoria, and have since grown to 6,000 square feet of sales, service, installation and repair facilities. The constant growth of the company is due to the personal successes that our staff have enjoyed while promoting Motorola Solutions and our very capable service shop.
For more information, please visit http://www.radioworks.ca/, or call 1-800-591-5525